Comments on: Help & Support

By: Cary Ganz

Cary Ganz — Thu, 25 Nov 2010 03:04:35 +0000

I emailed you guys early this afternoon about a problem I’m having with my blog. You asked how large the blog was and I responded that it was over 250,000,000 bytes. I am not able to backup the blog at all. The manual backup doesn’t seem to do anything. When I try on a much smaller blog I get a zip file uploaded to S3. On this much larger blog, I get nothing.

What should I do to fix this. I love the plugin but if it doesn’t work on larger blogs than it really is of no use. Thanks

By: John D

John D — Wed, 24 Nov 2010 13:12:56 +0000

Following up on problems restoring on GoDaddy, I’ve found that GoDaddy will timeout the backups after a certain period of time. So it’s really an issue of the size of the backup. I had a site with many plugins so I was transferring, so what I did was backup all plug ins from the source site, delete all of them other than AWB from the source site’s folder, then backup the site again. SIze of backup on S3 went from 17 mb to 4mb and it restored just fine. If people are having trouble restoring, it could be the size of the backup. Using FTP to transfer plug-ins is an easy solution to reducing the size of the backup. By the way, great plug-in guys. Very handy.

By: Debs

Debs — Sun, 14 Nov 2010 16:31:25 +0000

i would also be interested in learning how to restore if wp-config is one folder up!

By: Justin Luk

Justin Luk — Sat, 13 Nov 2010 20:27:27 +0000

Hi,

Does anyone have any insight as to why the plugin can’t detect the Zip Module? I’m running on a Media Temple dedicated virtual server. I’ve run a phpinfo() and can see that Zip module is installed, the plugin can’t detect it for whatever reason.

Any help with this matter would really be appreciated. Thanks guys!

By: JoeCascio

JoeCascio — Fri, 12 Nov 2010 04:50:12 +0000

I run several websites (7 to be exact) on the same VPS at slicehost.com. They are fairly low traffic sites, so the server never seems too awfully taxed. I was delighted to find this plugin, and installed it on all 7 sites. I can run the backups manually, and they seem to work fine, but when I turn them to automatic 2 things happen.
1. One of the sites runs backups daily, no matter what the setting is. (I’d prefer weekly). I see many others have had this same problem.

2. The next day after turning on the autobackups the server will lock up tighter than a tin can. I can tell it’s just paging itself to death. It’s as though all the backups attempt to run at the same time, and do so by calling a web process. If I turn off the backups, the server runs fine again. I’ve had to reboot the server twice because of this, so I’m only using manual backup, which sort of defeats the purpose of my using it, although I do like that the backups are going to S3.

I’m going to try turning on auto-backup on one site at a time and hope I can sense when it goes over the edge.

My question is, do all the backups run at the same time of day (mid afternoon eastern US time) or do they run at the same time of day when I set the setting?

Thanks,
JoeC

By: Simone

Simone — Fri, 12 Nov 2010 03:55:29 +0000

Any ideas….saw a few others with the same problem……..

By: kingblind

kingblind — Fri, 12 Nov 2010 03:27:06 +0000

Is anyone going to help?

By: Hope

Hope — Fri, 12 Nov 2010 03:17:19 +0000

Hi Dan, Just installed the plugin, tried activating it but encountered this error –

“Parse error: syntax error, unexpected T_STATIC, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or ‘}’ in /homepages/36/d281963141/htdocs/hopeocampo/site/wp-content/plugins/automatic-wordpress-backup/automatic-wordpress-backup.php on line 42″

Might be because my hosting is not listed on your list of compatible web hosts? I have 1&1 as my web hosting.

Need your assistance.

Thank you.

By: Andrew

Andrew — Thu, 11 Nov 2010 13:20:14 +0000

All the settings are correct on Amazon S3 and on the settings in WP.

I am using WP 2.9.2

No backups are being generated and the folders in my server and S3 are empty.

I do not get any error messages either.

All the requirements are met too.

Any ideas? I can give you the details if need be.

Andrew

By: John

John — Thu, 11 Nov 2010 12:27:43 +0000

Been using the plugin for a month now on Go Daddy. The backups have all worked great. And the restores at first were working perfectly. Then the restores failed sometimes, though when trying again, they seemed to eventually work. Now, it seems the restores don’t work at all. I have tried one larger site and several small sites and they simply aren’t restoring anymore. Wondering if anyone else has seen this?